Quality Policy

Our policy is to conduct business with a total commitment to our customers and their requirements. We define quality as conformance to our customer's needs, requirements & specifications, both internal and external. We are dedicated to achieving the highest degree of customer satisfaction, on time and to the highest quality.

We promote a “quality-in-all-we-do” philosophy with a total company effort and commitment to continuous improvement. 

We will achieve this by:

  • Knowing who our customers are and what they want - through open communication.
  • Understanding the requirements of our jobs and the systems that support us.
  • Monitoring on-time delivery performance.
  • Making continuous improvement a part of every day and every job
  • Ensuring that our Policy and Procedure Manuals reflect what we actually do.
  • Remembering that we are here because of our Customers! Realizing our Customers are the reason we have our jobs, and that through on-time delivery of quality work is how we will keep them!
  • Emphasize appropriate training for all employees.
  • Recognize each employee's responsibility for quality.
  • Never compromise safety